Privacy Policy
Privacy Policy
Privacy Notice Overview
Thank you for visiting our store. We take personal data protection seriously and aim to handle information responsibly. This Privacy Policy explains what information may be collected, how it may be used, and when it may be disclosed. By using our website or services, you agree that your information may be collected, processed, stored, and transferred, including to the United States, Canada, or Hong Kong when required for operational purposes.
1. Information We Collect
Information Provided by You: We may collect information when you place an order, contact support, subscribe to updates, join promotions, or provide billing and shipping details, including name, email, phone number, payment details, and delivery information.
Information About Recipients: If you send an order as a gift or purchase for another person, recipient details may be collected to complete delivery.
Automatically Collected Data: We may collect IP address, browser details, device information, operating system, pages viewed, links clicked, visit duration, referral sources, and usage behavior through cookies, pixels, logs, or scripts.
Third-Party Sources: Information may be received from payment providers, analytics platforms, social media services, and marketing partners.
Combined Data: Information from different sources may be combined for personalization, analytics, service improvement, and operational purposes.
2. Cookies and Tracking
Cookies and similar technologies help improve website performance, remember preferences, manage shopping carts, support advertising relevance, and measure marketing results. These may include essential, performance, functional, and advertising cookies. Some features may not work properly if cookies are disabled.
3. Use of Information
Information may be used for order processing, payment authorization, delivery, customer support, returns, refunds, personalization, marketing, fraud prevention, legal compliance, recordkeeping, analytics, and service improvement.
4. Sharing Information
Service Providers: Payment, shipping, customer support, analytics, email, and fraud prevention services.
Business Partners: Advertising, promotions, joint campaigns, and fulfillment support.
Legal Purposes: Government requests, legal processes, investigations, or safety requirements.
Business Transfers: Mergers, acquisitions, restructuring, or asset transfers may involve information disclosure.
Aggregated Data: Non-identifiable information may be used for reporting, analytics, and business insights.
5. Text Messages and Notifications
Phone numbers may be used for order updates, service messages, or promotional texts. You may opt out by following unsubscribe instructions or contacting support.
6. Access, Correction, and Deletion
Where allowed by law, you may request access, correction, or deletion of personal information through customer support.
7. Communication Preferences
Marketing emails may be stopped through unsubscribe links or support contact. Necessary service messages may still be sent.
8. Children’s Privacy
Our website is not intended for users under 13. If information from a child under 13 is discovered, it will be removed promptly.
9. Data Security
We use administrative, technical, and physical safeguards. Payment information is encrypted, though no online system can guarantee complete security.
10. Third-Party Websites
We are not responsible for external websites linked from our site. Users should review third-party privacy policies separately.
11. International Transfers
Personal information may be transferred, stored, or processed internationally, including in the U.S., Canada, or Hong Kong.
12. Data Retention
Information is retained only as long as needed for services, legal obligations, disputes, contracts, or operational records. Unneeded data may be deleted or anonymized.
13. Policy Updates
This Privacy Policy may be updated periodically. Continued use of the website indicates acceptance of changes.
14. Regional Privacy Rights
Residents of certain regions, including California, may submit privacy-related requests through customer support.
15. Questions or Complaints
Contact:service@noventiis.com